Info
Order Processing and Delivery
Orders will be processed and shipped within 24hours between Monday and Thursday(Excluding public holidays). Any delays will be communicated as soon as possible.
Unhappy with your purchase?
Please contact us and let us know as soon as possible and we will do everything we can to make it right, whether it be a exchange or refund. Please note we do not accept returns on change of mind.
Custom orders
We are able to create products you love out of almost any scents you like. If there is a scent you love in a room diffuser and it doesn't come in another product or vice versa, email us and we can make that happen for you. Please note, if we have to order a scent in, it may occur an extra charge. Please email to discuss.
Fragrance Standards and Ingredients
We use only fragrance oils that meet the highest global safety and quality standards. All of our fragrances comply with the rigorous guidelines set by RIFM (Research Institute for Fragrance Materials) and IFRA (International Fragrance Association). They are crafted using a blend of natural and synthetic ingredients to ensure both performance and safety.
Our fragrance oils are:
- Vegan
- Cruelty-free
- Fully EPA compliant
These are the fragrances we use in our products, and we are proud to uphold these standards across our entire range.